Shipping policy

English version: 2 November 2026

Movicore aims to prepare and dispatch your order as promptly as possible.

Order preparation

Orders placed Monday to Friday before 12:00, mainland Spain time, are prepared and dispatched on the same working day. Orders placed after 12:00 are prepared on the next working day.

Orders placed at weekends or on public holidays are prepared on the next working day, usually Monday.

Estimated delivery times

Mainland Spain

Estimated delivery is 1–3 days after dispatch.

Portugal, excluding islands

Estimated delivery is 2–5 days after dispatch.

France

Check the delivery options available for your address before completing your purchase. Contact us if you need information about the estimated delivery time.

Estimates are indicative and may be affected by high demand, weather, logistics issues or circumstances beyond Movicore's control.

Shipping costs

Free shipping is generally offered on orders of €29 or more to mainland Spain and Portugal excluding islands. The France market also offers free shipping from €29.

Selected packs, offers or promotions may offer free shipping below that threshold, subject to the terms displayed.

When free shipping does not apply, the Spanish policy lists services from €1.99 for mainland Spain with collection at a Correos point, and from €2.99 for Portugal excluding islands with collection at an InPost point. The final cost depends on the service selected, your address and applicable offers.

The available services and charges for your destination, including France, are shown before you complete the purchase.

Germany, Austria, the Netherlands, Belgium and Luxembourg

Tracked shipping costs €4.99 for orders below €29 and is free on orders of €29 or more.

Delivery times depend on the destination and service. Check the options shown at checkout or contact hola@movicore.store for an estimate before ordering.

Order tracking

After dispatch, you will receive an email with tracking information when available.

Problems

If your parcel does not arrive within the estimated period or arrives damaged, contact hola@movicore.store promptly. We will investigate with the carrier and offer a solution as soon as possible.

Delivery address

Customers must provide a correct, complete address before completing their purchase. Movicore is not responsible for delays or additional costs resulting from an incorrect or incomplete address.